| Where are your products made? | Every piece is cut, stitched, and hand-embroidered in our atelier in Vayres, France. |
| What fabric do you use? | We work with high-quality, pre-washed cotton, which is soft, durable, and Oeko-Tex certified (ensuring it is free from harmful substances). |
| Are items made to order? | Yes. We create each item after you purchase it, so please allow up to 3 business days for production. |
| Do you ship worldwide? | At this time, we focus on serving customers across the European Union. |
| How long will shipping take? | Production: Up to 3 business days. Transit (after dispatch) to Europe: 3–5 business days. |
| Can I return an item? | *Yes—see our Returns Policy (14-day window). |
| How do I care for my cotton linens? | Machine-wash cold (30 degrees), no bleach, line-dry in shade. |
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